People have had enough. Our historic class action could be the start of desperately needed change in the water industry
In England and Wales, anger about the state of our rivers and beaches is vast. Open-water swimmers, fishers and canoeists describe navigating through filthy liquid covered in brown scum. Social media posts show disturbing pictures of bankside tree roots and sewer outfalls festooned with the tatty remains of toilet paper and tampons. Blankets of silt and algae mask the previously pristine spawning grounds of salmon. Many people report that their local streams are cloudy, stinking and virtually bereft of fish and aquatic plants, whereas they used to be sparkling waters full of life. Clearly, all is not well in the aquatic environment.
That’s why, for the first time in English law, I have begun legal action with the support of Leigh Day against six of the largest water companies, on behalf of more than 20 million householders. If we win, the compensation could be more than £800m, which would result in about £40 or £50 being paid back per household. Our case is this: we hope to prove that the water companies have been underreporting the number of pollution incidents and overcharging customers as a result. To top it off, rather than reinvesting their substantial revenues, these companies have paid out handsome dividends to shareholders and attractive bonuses to senior staff. During the financial year 2021-22, the main water companies in the UK paid out almost £966m in dividends.
Carolyn Roberts is a water and environment consultant and emeritus professor at Gresham College, London
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